Posts Tagged 'marketing'

Brand Tags - Consumer Insight or Marketeers Plaything?

If you work in advertising, media, marketing, PR, or elsewhere in the communications industry you may have already come across Brand Tags.

A deliciously simple concept, Brand Tags asks you to enter the first word or words that come into your head when prompted by an image or logo relating to a particular brand.

The result is certainly fascinating. A simple yet distinctive word map of what people really think of a brand.

Probably more representative of what people who work in marketing think of a brand, rather than mass opinion, but cool nonetheless.

Links:

http://www.brandtags.net/

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social media marketing and Ning

Ever fancied creating your own social network? Ning allows you to do just that.

For those that haven’t come across it yet, Ning offers anyone the chance to create their own personalised, customisable social network, with an easy to use interface system, and the facility to host on your own domain.

At the last count, Ning supports over 220,000 social networks (you’d think there are some pretty small ones in there), with some that seem to have up to 6,000+ members.

As someone remarked to me at work, things like Facebook usually start in a centralised place, before being available everywhere from multiple providers. And I guess if you look at free web based email, that stands to reason.

So will Ning overtake MySpace / Facebook as the preferred social network platform? I’d still argue no, at least for now.

Using free web email as an example again, Hotmail was the brand leader in this space over 10 years ago, and is still one of them, even though these days you can get free web email from almost anyone you choose to. Why?

Probably simply because once you have one, you don’t need another. You have a free email address, everyone knows it, and to change would be inconvenient. Or in other words, why bother with Ning when all my friends are already on Facebook? There’s a great deal to be said for being first to market sometimes.

From an advertisers point of view, I expect a few clients to be asking if they should be starting their own Ning. My answer will ultimately depend on who they are. If they genuinely have content to put online that other people will be so interested in they will want to join the group, then this is a great way to communicate with them. Bands are a great example, with fans all over the web keen to interact with their idols.

But for a financial client? It’s hard to think how much fun you can have with your bank, but maybe this is a chance for banks to change that perception. For a good example of corporate use, see the Saturn Ning link below.

Lastly, from a revenue point of view, Ning openly describes it’s business model as following:

1. Contextual Advertising. It’s free to create your own social network on Ning. On free networks, we reserve the right to run ads. Currently these ads are powered by Google AdSense.

2. Premium Services. Network Creators can buy additional features to add to your social network on Ning. These currently include the right to run your own advertising, the option to use your own domain name, the option to remove the “Create Your Own Network” promotional links, and additional storage and bandwidth.

Contextual advertising in general has been one of the success stories of the internet, but in this case it may not prove to be the most effective model. As any SEM professional will tell you, there’s a lot less value in content generated listings vs. active searches for a product, so ROI focused online marketeers are unlikely to jump on Ning as the next new volume opportunity on their schedule.

If I were Ning (and I’m sure they have), I’d think about how to use they can use all the personal data collected from users at registration to target based on demographics, as well as behaviour. In practise, combining contextual or behavioral targeting with demographics could be more lucrative. I for one can think of plenty of brand managers who would love to reach their exact target demographic who have expressed an active interest in certain products.

Anyway, the key to online ad revenues is volume of users. Get that right in a big way, and you will have fun monetising that audience for years to come. Good luck Ning!

Links:
http://www.ning.com/
http://www.imsaturn.com

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Ning User Growth (Number of Social Networks)

Ning_User_Growth

Are microsites useful online marketing tools?

The use of microsites in online marketing has come up more than a few times in the last couple of weeks at work. Mostly, to laud their demise as no-longer-excusable bits of extra creative work that both agencies and clients can be guilty of putting forward to meet their own internal agendas, and of little value to the intended audience.

This argument was further stoked up by a meeting we had with Eyeblaster last week, who presented their own chorus of ‘down with the microsite’, showcasing several examples of great microsite functionality built into expandable online ad units.

There’s undeniably a great deal of truth in all of this. We’ve all come across the microsite that is little more than a home online for the TV spot, with a few wallpapers and screensavers thrown in for good measure.

They can be a tick in the box for a client trying to put their campaign ‘online’, and a tidy bit of work for a creative agency that runs little risk of running into integration issues with client IT. They look good for the launch, help pay the agency wage bill, and then often get very little traffic for a few months, before someone compassionately pulls the plug on them.

There is great logic in pushing as much microsite content into your online advertising units as possible. Why try and force a user to click away from the site they are happily browsing to your microsite, when you can entertain and inform them with all your marketing messages within an interactive, expanding ad unit? The chances are, they won’t bother clicking and you will have lost that opportunity entirely.

So is that really it for the microsite? I say no. And so for marketeers out there who are wondering - ‘do I need a microsite?’, I’ve come up with a list of possible reasons why you might:

1) Space
It’s a simple idea, but an online ad (even an expandable one) is typically not a full screen experience. Can you deliver the full range of information you need to in the expanded ad unit space, even with navigation tabs? Often the answer will be yes, but in some cases you might need the whole screen.

2) Security
Would you add your credit card details into a banner ad? I wouldn’t, and I work in the industry. When it comes to transactions, or even most personal data e.g. address, I think most users will still for now prefer to enter details on an official website, and if this is a single product website, its basically a microsite.

3) Updates
Do you need to constantly add new content to your online campaign? If so, constant updates by a creative agency would prove costly. What you really need is a CMS service into your microsite, and that’s likely to take more tech development work than a campaign based banner ad is going to justify.

4) Volume of Content & Functionality
A few tabs with some limited content options is probably the most you can expect someone who is interacting with an online ad to navigate. Much more than this, and you are likely to be filling that space on the page with too much navigation and functional fields, and leaving less space to deliver key messages.

5) External Data Integration
Does your online campaign need to integrate with other third party data? Some of this might be possible to integrate into an online ad unit, but some of it might be dependent on a level of technical integration that might not be compatible with the adserving environment your online ads are delivered in.

6) Longevity
How long does your microsite need to support your product? A few months is probably hard to justify the investment, but for long-term product microsites like cars, a microsite could service a model of car for 1 to 2 years until an update on the model is released.

For a great rant on this subject
http://www.imediaconnection.com/content/18514.asp

See some Eyeblaster examples here
http://creativezone.eyeblaster.com

And a fun microsite that might make you believe in microsites again (if it can get enough people to buy tostitos)
http://nolaf.org/

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