Posts Tagged 'sem'

Why SEO shouldn’t be measured on Keyword Ranking

In preparing an SEO document for a client the other day, I spent some time clarifying why we were not proposing to measure the success of ongoing SEO services to them based on achieving first page Google SERPs for a pre-selected group of 10 keywords.

I’m interested to know if other SEO professionals out there agree, or have a different perspective.

Specifically, I wrote

“Whilst keyword ranking is an important step within the process, it represents part of the journey towards successful SEO (more traffic), rather than a final measure of success (more online conversions e.g. sales).

In essence, achieving high keyword rankings for a pre-defined number of keywords may not necessarily constitute a successful SEO campaign. Valuable keywords may change over time, and our assessment of which keywords are driving the highest volume of valuable conversions highlights new opportunities and sets new priority keywords.

Our focus is instead on optimising the number of valuable online conversions delivered via natural search traffic, and a key strength of this ongoing SEO program will be to take advantage of new opportunities to increase natural search traffic from keywords that are proving to drive conversions.”

Let me know if you agree (or not), or if you have had similar experiences with clients obsessed with selecting keywords that sound right, but are not yet proven to work.

For more SEO / SEM related posts see seo and sem

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LIVE Search Cashback - How to Sign Up (and Should You?)

This question probably sounds like a no - brainer to advertisers with products to sell online. So if you’re ready to go, you could just skip to the LIVE Search Cashback link below and complete the application.

But an announcement like this from Microsoft does raise some questions, and for big advertisers might lead them to question the benefits.

In some circles, LIVE Search Cashback has already drawn derision. As many will note, publishers prefer to monetize advertising space on a CPM basis, guaranteeing their yield per thousand ads (note: this is how Google launched Adwords, before switching to CPC in 2002). And if CPC doesn’t finish the job, publishers will sell on a CPA basis as a last resort in order monetize unsold inventory.

In this scenario, MSN looks out of better ideas, and by sharing the CPA with the end user is effectively nulling any actual revenue for themselves from the transaction (although perhaps they will take a % on each sale as per the affiliate marketing network model).

On the other hand, there is reason to be positive. Advertisers and their digital agencies are sure to jump on board, as a CPA deal is hard to resist. And by incentivising users to join in too, this seems to cover all the bases.

But for me, there’s really just 2 questions that matter:

1) Will LIVE Search Cashback offer users genuinely useful functionality that they can’t get elsewhere?
2) Will it drive additional new sales for advertisers?

The first question is up to MSN to prove. Cashback schemes have been around online for a while, without redefining the way most people search and shop online. Sure, MSN will attract some premium brands affiliate marketing has failed to, but what it really needs to do is offer new and useful functionality that users can’t get elsewhere.

The second question is for advertisers to examine. Signing up to LIVE Search Cashback will doubtless register some sales, but are these sales you would have received anyway? Or to put it another way, how many of those sales are incremental?

This is probably less relevant to most small, medium, and even some large advertisers.

But for companies who are market leaders in their segment, and spend big budgets on brand advertising both online and offline to make sure people know all about their products, will this kind of advertising sell any additional units, or will it just subsidise people who would already buy one?

One example of this could be Apple and the ipod. Is it really conceivable that Apple and the retailers that stock their products will sell more ipods in the next 12 months as a result of listings on LIVE Search Cashback? Or will they sell exactly the same number, but have to pay people a small % in the process.

My advice, as the direct response mantra goes is “test, learn, optimize”. But in this instance, pay particular attention to bottom line sales and see if there is any noticeable shift, or if the source of sales has simply moved from one column to the next.

Links:
How it works for Users
http://search.live.com/cashback/howToUs

Advertiser Sign Up Form
http://advertising.microsoft.com/advertising/cashback

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image search trends and tools

Looking for new trends in search engine marketing? New developments in image search are improving the user experience using specialist browser plugins, while the major search engine results pages still look the same as ever.

This is not to say the results themselves aren’t changing, but the format of results and the way a user interacts with them seems to have gotten stuck. Remember the early Google results, a white page with blue links. And what is it now again?

Of course, that simplicity coupled with relevant results propelled them to the top. But will that approach really last forever? Admittedly, Universal search brings image, maps, shopping, video, photo results etc, but the experience is pretty disjointed.

Let’s say I want to research a Plasma TV to buy. A search on ‘plasma tv’ brings me retailer and manufacturer text listings, maps of installers near me, prices and spec in shopping, and some random user generated videos and photos of TV’s.

But what if I want to see the latest Plasma TV’s up close, spin it around, zoom in, look at the controls, all integrated with the price/spec/location of retailers etc. Off I go on a (potentially long) journey through the web until I find a site that can help.

Presenting more visual search results would seem an obvious way to step up the user experience in some cases. So perhaps the only thing that’s holding back Google, Yahoo!, MSN etc. is figuring out how to integrate those handy sponsored links that drive $500 share prices.

I wouldn’t doubt Google is looking at constantly improving results for users, but their commercial motive is ultimately to increase Adwords clicks rather than reduce them.

A couple of cool examples of image search results are below, from companies that don’t have Google Adwords revenue to protect.

Image search links:
http://cooliris.com/
http://beta.searchme.com/Initial.html
http://www.like.com/

Google image search update:
http://www.informationweek.com/blog/main/archives/2008/04/google_refines.html
http://technology.timesonline.co.uk/tol/news/tech_and_web/article3833337.ece

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social media marketing and Ning

Ever fancied creating your own social network? Ning allows you to do just that.

For those that haven’t come across it yet, Ning offers anyone the chance to create their own personalised, customisable social network, with an easy to use interface system, and the facility to host on your own domain.

At the last count, Ning supports over 220,000 social networks (you’d think there are some pretty small ones in there), with some that seem to have up to 6,000+ members.

As someone remarked to me at work, things like Facebook usually start in a centralised place, before being available everywhere from multiple providers. And I guess if you look at free web based email, that stands to reason.

So will Ning overtake MySpace / Facebook as the preferred social network platform? I’d still argue no, at least for now.

Using free web email as an example again, Hotmail was the brand leader in this space over 10 years ago, and is still one of them, even though these days you can get free web email from almost anyone you choose to. Why?

Probably simply because once you have one, you don’t need another. You have a free email address, everyone knows it, and to change would be inconvenient. Or in other words, why bother with Ning when all my friends are already on Facebook? There’s a great deal to be said for being first to market sometimes.

From an advertisers point of view, I expect a few clients to be asking if they should be starting their own Ning. My answer will ultimately depend on who they are. If they genuinely have content to put online that other people will be so interested in they will want to join the group, then this is a great way to communicate with them. Bands are a great example, with fans all over the web keen to interact with their idols.

But for a financial client? It’s hard to think how much fun you can have with your bank, but maybe this is a chance for banks to change that perception. For a good example of corporate use, see the Saturn Ning link below.

Lastly, from a revenue point of view, Ning openly describes it’s business model as following:

1. Contextual Advertising. It’s free to create your own social network on Ning. On free networks, we reserve the right to run ads. Currently these ads are powered by Google AdSense.

2. Premium Services. Network Creators can buy additional features to add to your social network on Ning. These currently include the right to run your own advertising, the option to use your own domain name, the option to remove the “Create Your Own Network” promotional links, and additional storage and bandwidth.

Contextual advertising in general has been one of the success stories of the internet, but in this case it may not prove to be the most effective model. As any SEM professional will tell you, there’s a lot less value in content generated listings vs. active searches for a product, so ROI focused online marketeers are unlikely to jump on Ning as the next new volume opportunity on their schedule.

If I were Ning (and I’m sure they have), I’d think about how to use they can use all the personal data collected from users at registration to target based on demographics, as well as behaviour. In practise, combining contextual or behavioral targeting with demographics could be more lucrative. I for one can think of plenty of brand managers who would love to reach their exact target demographic who have expressed an active interest in certain products.

Anyway, the key to online ad revenues is volume of users. Get that right in a big way, and you will have fun monetising that audience for years to come. Good luck Ning!

Links:
http://www.ning.com/
http://www.imsaturn.com

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Ning User Growth (Number of Social Networks)

Ning_User_Growth

creative search marketing - sixt

Not the most traditional way to start a discussion on the most effective use of search engine marketing, but it was fun to see the way this agency approached delivering standout in the Google Adwords results.

You can be sure that this was probably not the most effective ROI based search campaign, as measured by traditional cost per sale or ROI metrics, but you can’t argue this wasn’t a clever way to use search results to differentiate the product.

http://www.bannerblog.com.au/2007/12/sixt_ascii_text_ads.php

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